Select Page
When and How to Call, SMS or Email your Customers

When and How to Call, SMS or Email your Customers

Why is this Topic Important? Creating an effective communication mix with your customers is very important. I see too many business owners, and ecommerce businesses relying solely on email communication. I think relying only on email is taking the easy way out. The...
50 Ecommerce Growth Hacks You Can Do Each Day

50 Ecommerce Growth Hacks You Can Do Each Day

1) The ‘About’ page is the 2nd most visited page on your site The About page is typically the second most visited page on any website. Your customers want to know who you are and what you stand for. #millionairementor #entrepreneur #shopify #garyvee...
Why Customer Relationship Automation is the new CRM

Why Customer Relationship Automation is the new CRM

What is Customer Relationship Management (CRM) CRM is a term for a software used by companies to better understand their customers and audience. For example, a CRM would tell a salesperson when the last time their lead was on their website, what blogs on their website...
Thanking your Customers: A Phone Call Script

Thanking your Customers: A Phone Call Script

Example of a Great “Thank You” Phone Call Script [Customer’s First Name]? My name is [Your Full Name] and I’m the owner/founder/designer/head of customer experience at [Store Name]. This is the same opening we use in our “Abandoned Checkout” and general Feedback...